We take your privacy seriously. Please review our policy below.

Overview

This Privacy Policy outlines how The Business Filers, LLC ("Business Filers") collects, uses, processes, and discloses personal information. If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us at privacy@thebusinessfilers.com

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected in connection with the goods and services offered by Business Filers, our applications, and the use of the Business Filers website.

Exclusions

• Personal information collected or used by third-party websites and services accessed through links on our website. Please refer to the privacy policies of those third parties for details on their practices.

• Personal information collected and used during Business Filers' employment-related activities, including job applications.

Our Commitment to Privacy

At Business Filers, we take your privacy seriously and are committed to protecting the personal information we collect from and about you. We adhere to principles of Privacy-by-Design and maintain internal policies and practices to secure your information. Our privacy and security teams work diligently to ensure that your data is used only in ways consistent with this Privacy Policy.

Personal Information We Collect

The type of personal information we collect depends on your interactions with us and the products or services you consider or purchase. The categories of personal information we may collect include:

• Identifiers: Names, nicknames, signatures, postal addresses, online identifiers, IP addresses, email addresses, and account numbers.

• Sensitive Information: Social security numbers, driver's license numbers, state identification card numbers, passport numbers, and usernames and passwords connected to Business Filers accounts.

• Biometric Information: With your consent, we may collaborate with Stripe to verify your identity using facial recognition technology.

• Protected Characteristics: Information such as age, national origin, citizenship, marital status, medical information, sex, and veteran or military status. We do not use this information to analyze health, gender identity, or sexual orientation.

• Commercial Information: Records of business or property ownership, products or services purchased, obtained, or considered, and other purchasing or consumption histories.

• Internet Activity: Browsing history, search history, device information, and interactions with our website, applications, or advertisements. We may also collect information from emails we send, including how you interact with them.

• Geolocation Information: Data regarding your location, residence, or business.

• Audio and Visual Information: Recordings of telephone calls, visual recordings if you consent, and images collected for legal, security, or product-related purposes.

• Professional and Employment-Related Information: Professional status, employment history, salary, and employment status.

• Other Information: Physical characteristics, phone numbers, insurance policy numbers, financial information (bank account, credit card, and debit card numbers), and health insurance details. This includes additional information provided directly by you, such as through questionnaires, surveys, or financial consultations.

Sources of Personal Information

We collect personal information from various sources:

• Customers: Directly from you through forms, document uploads, chat features, or phone interactions. Indirectly through your interactions with our website, cookies, and tracking technologies.

• Related Parties: Information provided by others, such as a business using our services to file Beneficial Ownership Reports or customers using our products to communicate with you.

• Service Providers: Entities contracted to assist us in fulfilling business needs, which may collect information directly or indirectly from you.

• Professionals: Information from attorneys or accountants you work with, though we avoid collecting information that would waive legal privileges.

• Business Partners: Information from entities with which we engage in cross-promotional or product integration activities.

• Affiliates and Subsidiaries: Information from affiliated companies, especially during acquisitions or mergers.

• Publicly/Commercially Available Sources: Government records, social media, and other commercially available sources.

• Unrelated Parties: Information from people and entities with whom we have no direct relationship.

Use of Personal Information

We use the personal information we collect for the following purposes:

• Providing Products and Services: To deliver and support our products and services, including document production, website administration, and content personalization.

• Security: To maintain appropriate security over our networks and facilities, and to detect fraud or suspicious activities.

• Marketing and Advertising: To market our products to current and prospective customers. See the sections “Use of Cookies and Similar Technology” and “Your Options Regarding Personal Information” for more details on controlling your data for marketing.

• Product Development: To improve existing offerings and develop new products and services, including AI technologies.

• Analytics: To analyze website interactions and customer preferences, and to develop customer insights.

• Operational Purposes: To maintain our website, conduct training, quality assurance, surveys, promotions, and to manage relationships with service providers and business partners.

• Financial Reporting: To support internal budgets, compensation calculations, and public reporting.

• Legal Compliance: To meet legal obligations, such as due diligence or responding to subpoenas.

• Business Transfers: In case of mergers, acquisitions, or other business changes, your information may be transferred, subject to this policy.

Disclosure of Personal Information

We may disclose personal information in the following circumstances:

• Service Providers: To entities that assist us in operating our business. These companies may only use your information to provide services to Business Filers or you.

• Businesses Providing Services: To other businesses providing you with products or services purchased through Business Filers.

• Professionals: To attorneys and accountants you work with, while maintaining legal privileges.

• Business Partners: To entities engaged in promotional or product integration activities. This includes sharing information when you express interest in an offer or purchase bundled products.

• Parties Related to You: To individuals or entities you are connected with through our platform.

• Government Entities: To fulfill legal or governmental requirements, such as when filing Beneficial Ownership Reports.

• Public Disclosures: In certain circumstances, such as displaying testimonials or sharing publicly available information on our website.

• Required by Law: In response to legal obligations, subpoenas, or to protect our rights and safety.

• Parties Related to Business Filers: To businesses that are controlling, controlled by, or under common control with Business Filers, especially in mergers or acquisitions.

How Long We Retain Your Personal Information

The Business Filers retains your personal information as long as necessary to fulfill the purposes for which it was collected, to provide you with our services and products, to comply with our data retention obligations, and to operate our business effectively.

Use of Cookies and Similar Technologies, and Your Choices

The Business Filers uses a variety of technologies, including cookies, web beacons, tags, scripts, local shared objects (such as HTML5), and advertising identifiers (such as Apple’s Identifier for Advertisers [IDFA] or Google’s Advertising ID [GAID]), collectively referred to as “Cookies.”

We use Cookies for different purposes. Depending on the type of Cookie, you may have various options to manage how we collect your personal information:

• Strictly Necessary Cookies: These Cookies are essential for our website's operation and security. You cannot opt-out of these Cookies.

• Performance and Functionality Cookies: These Cookies enhance website functionality, personalize your experience, and collect analytical information to help us improve our products and services. If you reject these Cookies, some features of our website may not function properly, which could limit your use of our services.

• Engagement and Marketing Cookies: These Cookies help us understand your engagement with our marketing efforts and deliver relevant marketing about our products on other websites, including through targeted advertising. You can opt-out of these Cookies by emailing privacy@thebusinessfilers.com. Our websites also recognize browsers’ Global Privacy Control signals and will suppress these Cookies when such signals are detected.

In addition to our tools, you may use tools provided by the Networking Advertising Initiative, the Digital Advertising Alliance, or Google Analytics’ Ad Settings to control how Cookies are used on the internet, even when not on The Business Filers’ website.

Your Options Regarding Personal Information Collected by The Business Filers

This section explains how you can access and control the information that The Business Filers may have about you. It applies to all consumers worldwide, including those who have purchased goods or services from us or believe we may have their information provided by a third party. Depending on your location, you may have additional rights. For U.S. residents of states with comprehensive privacy laws, or if you are in the EU or UK, please refer to the relevant sections for more details on your rights.

• Confirmation of Possession of Information: Upon a verified request, and subject to privacy interests and technical limitations, The Business Filers will inform you if we hold any information related to you. In some cases, we may correct or delete information upon request, unless we are legally required to retain it or need it to continue providing services to you or others.

To submit a request about your data, email privacy@thebusinessfilers.com. You may need to provide information to verify your identity.

• Access to Order Information: We will provide you with details about your order, including its nature, status, payment, and contact information.

• Access to and Update of Personal Information Online: You can access your personal account profile by signing in to www.thebusinessfilers.com. There, you can review and update your personal information, complete pending orders, or start new ones.

• Opting Out of Promotional Emails: To opt out of promotional emails, use the “Unsubscribe” link in the email or contact us at privacy@thebusinessfilers.com. Note that service-related or transactional communications, which are not promotional, cannot generally be opted out of. If you do not wish to receive these communications, you may terminate your account by contacting us.

• Opting Out of Marketing Calls: To be placed on The Business Filers’ internal “Do Not Call” list, email privacy@thebusinessfilers.com.

• Opting Out of SMS/Text Messages: To stop receiving SMS or text messages, reply STOP to any message you receive from us, or email us at privacy@thebusinessfilers.com.

Security and Identity Verification Practices

The Business Filers is committed to protecting the personal information we collect and ensuring our products and services are secure. We have implemented physical, technical, and administrative safeguards to secure your data. This includes industry-standard SSL/TLS for transmitting payment information and regular monitoring of our systems for vulnerabilities and attacks.

However, despite our efforts, we cannot guarantee the absolute security of your personal information. For example, there is always a risk of misdirected or intercepted communications when we send documents via mail or electronically.

We encourage you to take steps to protect your information, such as setting strong passwords and enabling multi-factor authentication where available.

If you discover a security vulnerability on our website or services, please notify us at security@thebusinessfilers.com. If you suspect unauthorized access or misuse of your information, contact us immediately at security@thebusinessfilers.com.

Information for U.S. Residents of States with Comprehensive Privacy Laws

If you are a resident of a U.S. state with a comprehensive privacy law, this section outlines your rights regarding your personal information and our obligations.

• Your Rights: You have the right to request:

• Specific details about the information we have collected about you,

• A copy of your personal information,

• Corrections to inaccuracies, and

• Deletion of your personal information.

These rights are not absolute. We may decline your request if we cannot verify your identity, if it affects others' privacy rights, or if we are legally entitled or required to retain the information. If we deny your request, we will explain why and provide information on how to appeal the decision.

• Submitting a Request: To submit a request, email privacy@thebusinessfilers.com. You may need to provide additional information to verify your identity. You can also designate an authorized agent to make a request on your behalf, but you must provide written permission or an executed power of attorney, along with valid identification.

• Appealing a Denial: If your request is denied, you can appeal by emailing privacy@thebusinessfilers.com. We will review your appeal and notify you of the outcome within 60 days.

• Selling, Sharing, and Use of Personal Information for Targeted Advertising: While we do not "sell" your information for money, some of our online activities with third parties may be considered a "sale" or "sharing" under applicable laws. To opt-out, email privacy@thebusinessfilers.com.

Information for EU and UK Customers and Visitors

If you are located in the EU or UK, this section provides information about your rights and our responsibilities in processing your personal data.

• Lawful Basis of Processing: The Business Filers processes personal data based on the following lawful bases: